Commendation from Leeds City Council: Social Services Department.

“QRM assisted the department with providing a European Foundation of Quality Management assessment as part of its comprehensive Best Value Review of Services to Children and Families. This extensive study provided the department not only with a benchmark for future service delivery, but also assisted in the development of a performance framework for this client group and provided valuable areas upon which to improve our services. QRM’s approach was knowledgeable, insightful and realistic in today’s changing social care climate.”

Elizabeth Bradbury
Head of Service: Performance Review.