Commendation from London Borough of Richmond upon Thames

QRM undertook a cost and quality review of Services for Children and Families for Richmond-upon-Thames Social Services.

“This work has been invaluable in improving our approach to quality and developing quality assurance systems based on sound professional practice. It provided an approach, which gained the confidence of our staff and councillors. It significantly contributed to the corporate financial debate, which resulted in services to Children and Families receiving an increase in budget to maintain and develop its quality services. We are repeating this exercise as it now forms a crucial part of our Quality Protects programme.”

Terry Earland
Head of Services For Children and Families
London Borough of Richmond upon Thames